Help & Support

    Find answers to your questions and get the most out of AutoCoder

    Getting Started with AutoCoder

    Welcome to AutoCoder! This guide will help you get up and running quickly with our interview preparation platform.

    1. Create an Account

    You've already completed this step by logging in. Your account gives you access to all AutoCoder features.

    2. Keyboard Shortcuts

    Maximize your productivity with these essential keyboard shortcuts:

    Ctrl + Arrow keysMove the screen in the corresponding direction
    Ctrl + QQuit the application
    Ctrl + RReset the screen
    Ctrl + STake screenshot
    Ctrl + HHide/unhide the overlay
    Ctrl + Shift + ←/→Change language

    Installation Guide

    Windows Installation

    1. 1Download the Windows installer (.exe) from the download page
    2. 2Run the installer and follow the on-screen instructions
    3. 3Once installed, launch AutoCoder from your Start menu or desktop
    4. 4Sign in with your account credentials

    System Requirements

    • • Windows 10 or 11 (64-bit)
    • • 4GB RAM minimum, 8GB recommended
    • • 1GB available hard disk space
    • • Internet connection for account verification and updates

    Troubleshooting

    Encountering issues with AutoCoder? Here are solutions to common problems:

    Application Won't Launch

    If AutoCoder fails to start after installation:

    1. 1. Verify you're running Windows 10/11 with the latest updates
    2. 2. Run the application as administrator
    3. 3. Check your antivirus isn't blocking the application
    4. 4. Try reinstalling the application

    Login Issues

    If you're having trouble logging in:

    1. 1. Ensure your internet connection is stable
    2. 2. Clear your browser cookies and cache
    3. 3. Try using a different browser
    4. 4. Verify your Google account is working correctly

    Refund Policy

    Please read our refund policy carefully before making a purchase:

    No Refund Policy

    All purchases are final and non-refundable. We do not provide refunds for any subscription plans purchased, regardless of the circumstances.

    Billing Clarification

    When you cancel your subscription:

    • • You will not receive a refund for any portion of your current billing period
    • • You will continue to have full access to all AutoCoder features until the end of your current billing period
    • • You will not be charged for the next billing cycle

    Cancellation Policy

    We understand that your needs may change. Here's everything you need to know about cancelling your AutoCoder subscription:

    Cancellation Eligibility

    We offer cancellation only if the application doesn't work due to app failure, not device limitations. Cancellations are not available for device compatibility issues or hardware constraints.

    How to Cancel Your Subscription

    Send us an email with your issue and video.

    Privacy Policy

    We collect the following types of information:

    Account Information

    Email address, name, and profile picture from your Google account

    Usage Data

    Information about how you use our services, including interview practice sessions and code submissions

    Device Information

    Device type, operating system, and browser information

    Payment Information

    When you purchase a subscription, our payment processor collects billing information

    Terms and Conditions

    Please read these terms carefully before using our services:

    License Usage

    Your subscription grants you a non-exclusive, non-transferable license to use AutoCoder for personal interview preparation purposes only.

    Prohibited Activities

    • • Sharing your account with others
    • • Attempting to reverse engineer or modify the software
    • • Using the service for unauthorized commercial purposes
    • • Violating any applicable laws or regulations

    Contact Support

    Need additional help? Our support team is ready to assist you.

    Email Support

    Send us an email at:

    contact.autocoder@gmail.com